Cha Rituals

Return Policy

Returns
We accept returns only if:

  • The product is damaged
  • The wrong product was delivered
  • The product is defective

You must request a return within 48 hours of delivery.

Return Process

  1. Contact our support team
  2. Provide your order number
  3. Share photos of the issue
  4. Wait for approval before returning the item

Refunds
Once the returned product is received and inspected:

  • Refunds will be processed within 5–7 business days
  • Refunds will be issued to the original payment method

Non-Returnable Items

  • Opened food products
  • Used items
  • Products damaged due to misuse

Contact Us
Phone: +91 8999356689
Email: cha.rituals1@gmail.com